Complain about your gas or electricity bill or supplier | Ofgem-and a list of other British gas complaints links

How to complain to your gas or electricity supplier or energy distribution network operator if you want to dispute a bill or if you’re not happy with their service. 

Energy complaints procedure: A video guide...


Here is list of web links to other customer camplaints

Questions of Cash: The house was empty - but British Gas decided the lights were on


British Gas can't do maths: The £581 bill mistake they say is down to a meter reading

British Gas sent me huge bill a year after I closed account

'Why did I get a £17,000 bill from British Gas?'

My British Gas nightmare: Customer service hell

Complaints about British Gas Billing, Fraud & Harrassment? Peter Loud

£3,000 bill from British Gas … and I’m not even a customer

Harassment from British Gas, former energy supplier

Shopkeeper faces bankruptcy after British Gas sends him £40,000 bill

British Gas Cock up AGAIN!

British Gas customer locked in 12-year legal battle over £80,000 gas and electricity bill

Mother and son left out of pocket after British Gas billing blunder

British Gas denies staff ‘paid extra for inflating bills’

British Gas is making me pay a bill for a flat I never moved into!

British Gas Fined for Business Billing Failures

'I can't take it anymore' - Pensioner bombarded with gas bills in electric-only flat

British Gas Slapped With £9.5m Fine

British Gas accidentally takes double from 20,000 bank accounts